At The Sustainable Stop, we are committed to protecting your privacy, maintaining confidentiality, and using technology responsibly. This page summarises our key policies, ensuring clarity and trust for our community.
Confidentiality Policy
Our Commitment
All documents, submissions, and communications are treated with strict discretion. Your work and personal information remain confidential at all times.
Data Protection
- We do not share, distribute, or disclose submitted content.
- Documents are stored securely and deleted upon project completion unless otherwise requested.
- Personal data used for communication or billing is kept confidential and never shared with third parties.
Intellectual Property
- You retain full ownership of all materials submitted.
- We make no claim over your research, creative output, or content.
Secure Handling
- Files are transferred through encrypted channels.
- Correspondence related to sensitive content is managed professionally.
Restricted Access
- Only personnel directly involved in your project have access to your files.
Data Control
- You may request deletion of your documents and associated data at any time after project completion.
GDPR Privacy Policy
Introduction
We comply fully with the General Data Protection Regulation (GDPR), ensuring your personal data is collected, stored, and used safely and responsibly.
Information We Collect
- Name, email address, and contact details
- Files or materials submitted for service
- Payment transaction records
- Communication logs (email, messages)
How We Use Your Data
Your data is used solely to:
- Provide requested services
- Communicate regarding submissions
- Process secure payments
- Improve and refine our services
Legal Basis
Data processing is based on:
- Contractual obligations
- Legitimate business interests
- Compliance with legal requirements
Data Security
- Data is stored securely using encryption and strict access controls
- Retention period is typically up to 12 months unless a longer duration is required
Third-Party Access
Your data will only be shared when:
- Required for secure payment processing (e.g., Stripe, PayPal)
- Legally mandated by official authorities
Your Rights Under GDPR
You may:
- Request access to your data
- Ask for corrections or deletion
- Object to data processing
- Withdraw consent where applicable
Contact
For questions or to exercise your rights, contact our Data Protection Coordinator at info@thesustainablestop.com.
AI Usage Policy
Purpose
We use Artificial Intelligence (AI) to support creativity, productivity, and content generation while maintaining human oversight and ethical standards.
Scope
This policy applies to all staff, contributors, and collaborators using AI tools in any capacity connected to The Sustainable Stop.
Principles
- Consent: AI will not replicate personal voice, likeness, or identity without prior permission.
- Accountability: All AI-generated content is reviewed and edited by humans before publication.
- Integrity: AI is never used to produce misleading, harmful, or biased content.
- Respect: Human creativity remains central; AI serves as support, not replacement.
Limitations
- AI cannot fully reflect human nuance, emotional understanding, or cultural depth.
- Output may contain factual inaccuracies or bias and should be verified.
Policy Updates
This policy is reviewed periodically to reflect advances in AI technology and evolving ethical standards.
The Sustainable Stop: Committed to privacy, ethical practices, and responsible content creation.
